Common questions
Which option is right for me?
Choose the Tender to Handover Toolkit if your plans are
complete or nearly complete and you need help choosing a builder, reviewing
tenders, managing construction decisions, defects and handover.
Choose 12 Steps to Avoid Costly Renovation Mistakes if you
are planning a renovation or new build and want an architect’s questions,
checks and decision tools from first ideas through to final handover.
What is included in the Tender to Handover Toolkit?
The Toolkit includes Step 9: Choosing a Builder,
Step 10: Working With Your Builder,
Step 11: Before You Move In and
Bonus Step 12: Real Stories. Real People.
It is designed to help you compare builders and tenders, understand contracts
and allowances, handle site-stage decisions, manage variations and payments,
and know what to check before final payment and handover.
What does the full 12-step system include?
The full system includes all 12 Reno Rehab steps, the Private Document Toolkit,
Tender Comparison Tool, Hidden Cost Estimator, AI Copilot, homeowner, builder
and consultant videos, lifetime access and future updates.
It also includes all current member partner benefits. It does not include live
onboarding or community access.
Who is the full system designed for?
It is designed for homeowners planning a renovation or new build
who want to avoid costly surprises and make better decisions before they commit
to plans, consultants, builders or major spending.
You will use it to prepare a stronger brief, understand who to engage and when,
ask better questions, assess advice with more confidence and make key decisions
in the right order.
How do I access the partner benefits?
Once you purchase the full 12-step system, you will receive access to the member
area. Inside the relevant sections, you will find the partner contact details,
member codes and instructions for claiming each available benefit.
You contact each partner directly and quote the applicable member code.
Is this only for Melbourne projects?
Reno Rehab is built from real Australian residential renovation experience.
The decision-making process, questions, checks and tools can help homeowners
anywhere in Australia.
Some references, partner benefits and regulatory examples may be more relevant
to Victorian projects, so always confirm local requirements with the appropriate
professional or authority for your location.
How does access work?
Both options are self-guided. After purchase, you receive login details and can
work through the material at your own pace.
The full 12-step system includes lifetime access and future updates,
so you can return to the tools as your project progresses.
How does the money-back guarantee work?
Complete the 12-step system. If the process does not help you identify at least
$10,000 in potential savings, avoided costs, quote gaps, hidden risks
or better project decisions, email Rob within 14 days of purchase for
a full refund.
This guarantee applies to the full 12-step system.